Purchase and refund policy

Guildhouse provides a secure website and payment gateway in accordance with Australian industry standards. All orders are encrypted for your security and privacy. All prices are in Australian Dollars (AUD).

Applications/renewals for Guildhouse membership cannot be considered complete, and places in workshops, programs, or other events cannot be guaranteed until payment has cleared.

Guildhouse accepts Visa, Mastercard, direct deposit. Please contact us to pay by cheque or money order.

Please be assured that member and customer satisfaction is of the utmost important to us. Because the circumstances which may require a refund are likely to vary with each individual request, however, we must assess requests for refunds on a case-by-case basis. Please contact us and we will be happy to discuss your needs.